Issue Tracking App for Manufacturer

Control Of Consumable Goods App

Cut resolution times by 90% and improved traceability through real-time reporting, with results backed by operational data.

Mitra implementasi: ITAsoft Pelanggan: PT Komatsu Marketing and Support Indonesia (KMSI)

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Tentang mitra

ITAsoft adalah perusahaan solusi TI yang berspesialisasi dalam pengembangan perangkat lunak dan web serta konsultasi pelatihan. Berdiri sejak 2012, ITAsoft melayani berbagai sektor bisnis seperti perbankan, jasa keuangan, manufaktur, minyak & gas, telekomunikasi, dan lainnya.

Sekilas tentang pelanggan

PT Komatsu Marketing and Support Indonesia (KMSI), under the global brand of Komatsu, is a leading manufacturer of heavy equipment in Indonesia. As a full-scale manufacturer, Komatsu also produces bulldozers, dump trucks and hydraulic excavators, frames, steel castings and related components that are supplied to all Komatsu worldwide.

Industri: Manufacturing

Sebelum

Needed to reduce company costing and the ability to keep track of stock availability, quantity, status, and location consistently
Manual stock calculations were error-prone and labor intensive
Difficult to maintain accurate records of stock availability, quantity, and status

Sesudah

Significantly enhanced asset security and facilitated effective stock management
Able to continuously monitor the consumption and utilization of stocks, streamline procurement processes, and maintain optimal inventory levels
Identified lost assets worth approximately $200K
Additional stock savings that worth more than $250K
Email notifications to remind employees when the stock quantity level is low
Checklist to monitor, dispose of, and transfer any stocks that are not in good condition to the respective warehouses in different locations

Tantangan

KMSI approached ITAsoft describing the challenges they were facing:

Needed to reduce company costing and expenses
Needed the ability to keep track of stock availability, quantity, status, and location on a consistent basis for efficient inventory management
Stock calculations and business operations were performed manually, which is error-prone and labor intensive
Without an automated system for inventory tracking, it was difficult to maintain accurate records of stock availability, quantity, and status
This has resulted in various duplication of stock orders and a significant loss of approximately $200K of stocks

Solusi yang diterapkan

A Control Of Consumable Goods App was built on the Joget platform to enhance asset security and facilitate effective stock management.

Upon implementation of the solution, KMSI has been able to continuously monitor the consumption and utilization of stocks, streamline procurement processes, and maintain optimal inventory levels, resulting in a more efficient supply chain and increased customer satisfaction. By eliminating manual calculations, employees are now able to concentrate on higher-value tasks, thereby improving productivity and job satisfaction.

Hasil

KMSI was delighted with the outcomes of the implemented solution on Joget, and the support and consulting services provided by ITAsoft. The solution surpassed their initial expectations and effectively addressed their business pain points. Key results include:

Identification of lost assets: The app has helped KMSI identify lost assets worth approximately $200K. This has resulted in the recovery of valuable resources for the company
Efficient stock management: The app has enabled KMSI to save more than $250K by effectively managing their stocks. This has resulted in a total savings of approximately $450K in the form of assets
Timely stock replenishment: The app has been equipped with email notifications that remind employees when the stock quantity level is low, enabling them to replenish stocks on time by creating Purchase Requisition (PR) in advance for the respective departments to approve. This has led to a more efficient procurement process and has helped KMSI maintain optimal inventory levels
Improved stock disposal: The app has been designed with a checklist to monitor, dispose of, and transfer any stocks that are not in good condition to the respective warehouses in different locations. This has improved the overall management of stocks and ensured that only high-quality goods are being sold to customers

$200K+
Lost assets identified: $250K+
Additional stock savings: $450K+
Total asset savings

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Control Of Consumable Goods App

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